Ticket Renewals – How to Renew – v2

Ready to renew your tickets and want to do it online?

For those logging in for the first time, please follow all of the instructions below to renew your experience.

If you have logged in to our system in the past, log in with the Email Address associated with your account and skip down to Step 2. Don’t remember your login or password? Give our account team a call at 1-800-PITSHOP (1-800-748-7467) to receive that information.

Step 1:

If you have a current account, click LOG IN.

If this is your first time logging in, please click SIGN UP and create your account using the same email address and info you provided during purchase.

If you have logged in before but do not remember your password, click Reset Password.

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Step 2:

On the left side of the main account page, you will click RENEW/MAKE PAYMENTS. 

On this page, you can claim your reservation, schedule payments, and make manual payments on your orders.

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Step 3:

On the reservations screen, you will see all of your available reservations on your account that are available to renew.

Choose your Payment Option from the drop-down -Select Payment Plan-

All available options will be listed for you ($25 down and 4 payments; Half now, half later; Pay in Full; etc.)

Step 4:

Click RENEW in the bottom right-hand corner.

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Step 5:

Select your Delivery Option.

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Step 6:

On the installment Schedule page, select the Payment Method you want to use for the payments listed. If using the same Payment Method for all payments, you can click APPLY TO ALL PAYMENTS to set that automatically.

If you have more than one delivery address or email address on your account, you can choose which one to use.

Click CONTINUE in the bottom right-hand corner to proceed.

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Step 7:

The next page will show the payment due now, along with the remaining balance and service fees applied, and any credits applied to the order.

This page will also give you the opportunity to make changes to your email address if needed.

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Step 8: 

On the bottom of the same page, please read the Terms and Conditions and select “I AGREE TO THE ABOVE TERMS AND CONDITIONS”.

Step 9: 

Click Submit Payment to complete your purchase.

If you need to change the delivery, you can click GO BACK TO DELIVERY OPTIONS.

If you wish to cancel your purchase today, click CANCEL ORDER & EXIT.

This will take you back to the Reservations page. This WILL NOT release your renewal, you will still be able to renew through the renewal deadline of May 28, 2021.

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Step 10: 

Once you click SUBMIT PAYMENT, you will receive your confirmation email showing your purchase.

Call 1-800-PIT-SHOP for further assistance.