FAQS
TICKET DELIVERY
DOWNLOAD THE NASCAR TRACKS APP
- Select Daytona International Speedway as your favorite track
- Select 'MY TICKETS' in the bottom menu
- Log in or sign up for your Daytona International Speedway account using your Daytona International Speedway account
- Add your tickets to your mobile wallet for easy entry on race day
- You can also transfer your tickets to other members of your group from this screen
- Using your mobile device:
- Log in or sign up for your Daytona International Speedway account using the same email as your prior Daytona International Speedway account
- Navigate to MY EVENTS in the menu
- Add your tickets to your mobile wallet for easy entry on race day
- You can also transfer your tickets to other members of your group from this screen
TRANSPORTATION AND PARKING
FREE parking is available for most of Daytona International Speedway events. Lots vary by event, so please refer to the DIRECTIONS AND PARKING page on our site for specific parking details for the event you are planning to attend.
For specific maps of Daytona International Speedway, please see the list of downloadable maps HERE.
Turn your dial to Daytona's NASCAR Connection - WNDB on 1150AM & 93.5FM before and after the event for the latest traffic information. The Florida Department of Transportation (FDOT) offers advice for navigating Florida roadways on the way to the DAYTONA 500 by dialing 511, Florida's free traffic information system. Information available through the 511 system includes travel delays, traffic crashes, roadway blockages and lane closures. Once in the Daytona area, callers can get detailed regional information on roads leading to the Speedway, such as I-4 and I-95. Also visit www.FL511.com for 511 tips and incident reports, and to register for My Florida 511 customized routes.
The Lot 1 Tram Plaza located near the AdventHealth Injector gate provides direct routes to the infield and Hard Rock Bet Fanzone, as well as Lot 6 parking.
For specific maps of Daytona International Speedway, please see the list of downloadable maps HERE.
Visit Directions & Parking for more information.
EVENT
DAYTONA provides multiple ways to stay up-to-date on schedule changes, traffic and other event-related details, including:
- Download the NASCAR Tracks Mobile App, available in the iTunes Store or Google Play. Features include live scoring and leaderboards, along with guest services information like maps and schedules to help guide your at-track experience. Specific event information will be available within one to two weeks of your NASCAR event.
- Follow DAYTONA on Twitter @DAYTONA and like us on Facebook at www.facebook.com/DAYTONA.
- Sign-up to receive DAYTONA's monthly e-newsletter!
- Tune your radio to 107.9 to hear DAYTONA's public address system throughout the event. Looking for traffic updates? Turn your radio dial to Daytona's NASCAR Connection - WNDB on 1150AM & 93.5FM before and after the event for the latest traffic information.
Full entry guidelines, including permitted and prohibited items, are continuously being updated.
All fans are allowed to bring their own food and beverages to every event
All fans are allowed to leave and re-enter by showing their valid ticket or credential
Smoking areas are located inside the venue - Smoking is not allowed in the seating areas
To provide everyone with a safe environment, the following policies will be in effect:
- All items brought through any venue admission gate will be subject to inspection
- The Hard Rock Bet Fanzone abides by these same policies
- Outside food, beverages, and coolers are prohibited in any of the hospitality areas
- Daytona International Speedway is not responsible for any lost or damaged items
PERMITTED ITEMS INCLUDE:
- A maximum of two bags per person are allowed through the admission gates
- Backpacks, diaper bags, clutch bags, purses, camera bags, and fanny packs are permitted as long as they do not exceed a maximum size of 18 x 18 x 14 inches
- Soft-sided coolers are permitted as long as they do not exceed a maximum size of 14 x 14 x 14 inches
- A combination of any of the above-mentioned items will be allowed except for the soft-sided coolers which will be limited to one cooler per guest
- Sunscreen, sunblock, hand sanitizer, and bug spray (aerosol, gel, or liquid forms)
- Pre-packaged and sealed food and beverage items in an approved bag or soft-sided cooler, including alcoholic beverages (no glass containers)
- Ice (dry ice is prohibited)
- Insulated cups (i.e. YETI, Tervis) – 64 oz. maximum
- Earplugs, ear muffs, or other types of hearing protection
- Cameras, binoculars, scanners, and headsets that can be worn over the neck, belt, or carried inside of one of the bags
- iPads, tablets, and laptop computers
- Seat cushions without metal components
- Seat cushions with zippers or pockets will be reviewed on an individual basis
- Cigarettes and lighters
- Strollers are admitted, but not in the seating areas
- Designated stroller parking will be available throughout the grandstands on a first come, first serve basis. For more information on the location of these areas, please visit your nearest Guest Services Booth
- Blankets and additional clothing
- Service animals (pertaining to service dogs & service miniature horses only)
PROHIBITTED ITEMS INCLUDE:
- Hard-sided coolers regardless of size (styrofoam, plastic, metal, etc.)
- Any firearm
- Knives longer than 3 inches in length when closed or longer than 6 inches in length when open
- Utility tools (multi-purpose tool) with a knife blade longer than 3 inches
- Displays of the confederate flag
- Fireworks
- Glass or ceramic of any kind
- Dry Ice
- Umbrellas
- Fireworks, noisemakers, and air horns
- Laser pointers
- Aerosol cans (with the exception of sunscreen, sunblock, hand sanitizer, and bug spray)
- Selfie Sticks
- Tripods and monopods (solid or collapsible)
- Illegal substances of any kind
- Seat cushions with metal components
- Collapsible chairs
- Wagons
- Unmanned Aerial Vehicles (UAV’s), also known as drones
- Frisbees, balloons, beach balls, or any other projectile
- Skateboards, hoverboards, roller skates, bicycles, or scooters
- Lockable bicycle rack is located outside each admission gate
- Obscene or indecent clothing
- Flags attached to a pencil-sized wooden stick
To expedite entrance into the facility, fans are encouraged to follow these procedures:
-
- Arrive at the Gates as early as possible
- Have your bags open prior to inspection
- Bring your items in a clear bag to speed up the checking process
Any other items deemed inappropriate or unsafe may be refused at the discretion of security and management. These items are subject to change without notice. There are no provisions for checking and holding items deemed restricted. Restricted items may not be left at or around the gates. Items left unattended will be removed and discarded.
Please check back prior to your event for more information, or call us at 1-800-PITSHOP.
To assist you in locating your seats, we have included the recommended gate entrance closest to your section in the grid below. Please refer to the facility map for gate locations.
- Sunoco Gate: Sections 108-121, 308-325, 408-425
- Toyota Gate: Sections 122-135, 326-339, 426-439
- Axalta Gate: Sections 136-156, 340-362, 440-462
- Chevrolet Gate: Sections 157-170, 363-378, 463-478
- AdventHealth Gate: Sections 171-184, 379-395, 479-495
- Trioval Club, High Banks & Midway Suite guests should enter at the Hospitality & Trioval Club gate located at the Axalta Injector.
- Rolex 24 Lounge, Sky Suite & France Suite customers should enter at the Ally Suite Tower gate located at the Axalta Injector.
Signage is available throughout the frontstretch concourses to assist you in locating your seat. You can also download the DIS mobile app for directions, check out our facility maps at www.daytonainternationalspeedway.com/maps or ask a Guest Services Fan Crew member to assist you.
Designated stroller parking will be available throughout the grandstands on a first come, first serve basis. For more information on the location of these areas, please visit your nearest Guest Services Booth.
The infield can be accessed through the Turn 1 tunnel via Gate 40 on Williamson Blvd, or the Turn 4 tunnel, which is only open during event time.
Infield/camping admissions are required to access the infield during event time.
Crossover gates for pre-race ceremonies access are open for all fans who have purchased Fanzone passes for that day's event.
Access to the start finish line and pre-race ceremonies is open to all fans who have purchased a Fanzone pass for that day's event.
Pit road access during race time is limited to VIP Pass holders, and NASCAR hard card holders.
Mobil 1 Victory Lane access is limited to fans who have DAYTONA 500 Club admissions.
Restrooms are located on every concourse level within the venue and signage will direct you to the nearest restroom. You may also view our Concourse Maps on www.daytonainternationalspeedway.com/maps or posted throughout the concourses if you are in the venue. Finally, you may check with a Guest Services Information Desk for assistance from our Fan Crew.
All concessions and the DIS Ticket Office are Cashless. We accept all major credit cards – American Express, Discover, MasterCard, and Visa.
A limited number of merchandise locations are available throughout the concourses of the venue and outside the in the midway near the Axalta injector.. Visitors to DAYTONA throughout the year can also visit the Pit Shop located inside the DIS Ticket & Tours Building at the corner of Bill France Blvd. and International Speedway Blvd.
The new seats are now 20 or 21 inches wide. We have a limited number of seats with moveable arm rests. If you want to purchase one of these seats, please call 1-800-PITSHOP to speak with a ticket agent.
As a direct result of fan feedback, frontstretch seating at Daytona International Speedway continues to be smoke free, including electronic cigarettes. We provide designated smoking areas throughout the property where our fans who smoke may continue to do so. These locations are clearly marked with signage. Please see a Fan Crew member or Security officer for assistance with directions to the nearest designated smoking area.
All ticketed fans are allowed to exit and re-enter the property during all events. Upon exit, have your ticket scanned out, and then scanned in upon re-entry. Fans with bags will have their bag searched every time they re-enter. If you are camping with us, your infield wristband and parking pass attached to your tow vehicle will allow you to leave and re-enter the property. If you leave, however, with your pop-up, RV, etc. you will not be allowed to re-enter.
Speedway Dispatch for Police-Fire-Medical
- Regular Telephone # 386-681-3333
- Hearing impaired TTY # 386-681-4257
Speedway Tours and other Speedway non-Emergency or non-Ticket inquiries, plus for Hearing Impaired Guests to make outbound calls while on site @ DIS, during Tours lobby hours.
- Hearing impaired TTY # 386-681-5093
Speedway Infield Care Center (major event weekends only when the Care Center is staffed & open) for the medical team’s use in communicating with patients’ hearing impaired relatives back @ home, plus for Hearing Impaired Guests to make outbound calls while staying in the infield, during Care Center hours.
- Hearing Impaired TTY # 386-681-0009
PET POLICY
We recognize pets are like family and want to make your visit to our Speedway the best ever. Since we do have many responsible fans and pet owners, we allow pets in our Park West and Infield RV & camping areas.
To make sure we are offering all of our guests the best experience we ask pet owners to follow these policies. If at any time these policies are not adhered to, we will request your pet to be boarded immediately.
- All pets must stay within your assigned camping spot; do not walk pets along roadways.
- Owners are responsible for cleaning up after their pets and must dispose of their waste properly.
- Pets must be kept on a leash at all times.
- Please respect your neighbors.
- Excessive barking or aggressiveness is not permitted.
- Pets are not allowed in the garages or any restricted access areas.
SERVICE ANIMALS:
- The Speedway recognizes the importance of service animals in assisting guests with visual and other impairments.
- These animals are welcomed throughout the property, but must remain leashed and harnessed at all times.
- Guests are required to bring their own pet waste disposal bags.
- Guests who bring service animals may request wheelchair seating to accommodate the service animals safely and comfortably.
For specific maps of Daytona International Speedway, please see the list of downloadable maps HERE.
FOOD & BEVERAGE
For the Rolex 24, fans can find various concession options in the venue, Infield Midway and Fanzone. Venue concessions will vary each day; please check with a Guest Services Information Booth for the most up to date concession schedule. The Infield Midway, across from the Boardwalk Club, will feature a variety of options including Pie Daddy, Fuelspresso, Pizza, Wing King and more! The Fanzone will feature options including Stoked Poke, Vara’s Racing Steak, R&R BBQ, Doc Popcorn and Zeny’s. Your favorite Anheuser-Busch beverages will be available at the Bud Bistro, Draft Trailer and portable beverage carts throughout Fanzone.
For NASCAR events, concessions and unique food options will be open throughout the Venue and may change based on the event day. Tri-Oval Club customers enjoy exclusive pricing on all concessions within the Tri-Oval Club. Please check with a Guest Services Information Booth for the most up to date concession opening schedule. The Fanzone will also feature a variety of food & beverage options each day, including the Bud Bistro, Zeny’s Fan Favorites and more. Check back closer to the event for an updated list.
Water fountains are located throughout the concourses inside the venue.
We provide multiple hospitality options for each of our events. Visit https://www.daytonainternationalspeedway.com/corporate-hospitality/ or give us a call at 1-800-PITSHOP for more information.
SAFETY/LOST & FOUND
In the case of an emergency, contact a Speedway representative immediately at 386-681-3333. For non-emergencies you may contact Security at 386-681-6755. If you observe illegal or otherwise inappropriate activity, please contact a Speedway representative immediately. Only in emergency situations will the Speedway attempt to page guests. All paging is coordinated through Speedway Security (NOTE: Non-emergency pages cannot be accommodated and paging is not done during an event.)
You can also text us for assistance while at DAYTONA.
Send text messages to 627227.
In body of text message:
- Type DISFAN
- Add a space after DISFAN
- Type your Issue or Need and Location
- Press Send
*Message frequency will vary. Message and data rates may apply. Reply HELP for help or STOP to cancel.
Mobile Terms of Service
Twilio Privacy Statement
AdventHealth First Aid Stations are located throughout the venue. A fully staffed AdventHealth Care Center is positioned in the infield, as well as on the frontstretch near the Toyota gate. See the facility map for First Aid Station locations or stop by the nearest Guest Services Booth for directions.
For found items or to claim a lost item, please visit our Lost & Found Page.
Free child safety and identification wristbands (with space to list the child's name, your pre-selected meeting location, the parent/guardian's name and telephone number, medical and other key information) are available at Guest Services Booths and the DIS Ticket & Tours Building Guest Services Desk.
WEATHER PROTECTION PLAN
- Chicagoland Speedway
- Darlington Raceway
- Daytona International Speedway*
- Homestead-Miami Speedway*
- Iowa Speedway
- Kansas Speedway
- Martinsville Speedway
- Michigan International Speedway
- Phoenix Raceway
- Richmond Raceway
- Talladega Superspeedway
- Watkins Glen International
Fans may exchange tickets for any NASCAR event with the exception of NASCAR Cup Series Championship event at Homestead-Miami Speedway. Only tickets for the DAYTONA 500 event may exchange into the same event the following year. I.e. If the DAYTONA 500 is postponed, DAYTONA 500 ticket holders may exchange their tickets for any participating event or the following year’s DAYTONA 500.
Upon completion of the rescheduled event, the accountholder has 60 days to contact the ticket office at the venue where the race event was postponed by completing the website request form below. Once the form is submitted, a ticket agent will contact you to complete the exchange process for a regular grandstand ticket for a future NASCAR event at any of the 11 participating venues. A ticket agent will contact you as soon as possible with consideration for the new event date you have requested.
Eligible regular grandstand tickets may be exchanged for any future NASCAR race at a participating venue within one (1) year of the original event date or for the same race the following year, excluding NASCAR Cup Series Championship event at Homestead-Miami Speedway. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500 event. Eligible tickets must be redeemed within 60-days of completion of the postponed event. If eligible tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.
Regular grandstand tickets for a postponed NASCAR event purchased directly from the track are eligible for an exchange under this policy. Unused tickets may be exchanged for a grandstand ticket of equal or lesser value of the amount paid. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Account holders should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.
Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Complete the request form below or contact the track ticket office at 1-800-PITSHOP to inquire about the eligibility of your grandstand ticket(s).
The Weather Protection Program only covers regular grandstand tickets for a postponed NASCAR event.
No. Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR races at any participating venue listed.
The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date. Delayed races regardless of the length of delay are not eligible, including if the event completes after 11:59pm.
The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.
Tickets purchased through any channel other than the Datyona International Speedway ticket office are not covered under the Weather Protection Program. Only regular grandstand tickets for a postponed NASCAR event purchased directly from the track are eligible for an exchange under this policy.
The date and time of the event(s) listed are subject to change by Daytona International Speedway and/or sanctioning body of the particular event. The holder assumes responsibility for verifying the dates and times of the event(s) prior to travel or other arrangements in connection with the event(s). Daytona International Speedway is not responsible for lost or stolen tickets.