NASCAR Fan Guide

NO SMOKING POLICY

Frontstretch seating is smoke-free, including electronic cigarettes. We provide designated smoking areas throughout the facility where our fans who smoke may continue to do so. These locations are clearly marked with signage. Please see an Usher or Security Officer for assistance with directions to the nearest designated smoking area.

PET POLICY

We recognize pets are like family and want to make your visit to our Speedway the best ever. Since we do have many responsible fans and pet owners, we allow pets in our GEICO Park West and GEICO Infield RV & camping areas.

To make sure we are offering all of our guests the best experience we ask pet owners to follow these policies. If at any time these policies are not adhered to, we will request your pet to be boarded immediately.

• All pets must stay within your assigned camping spot; do not walk pets along roadways.
• Owners are responsible for cleaning up after their pets and must dispose of their waste properly.
• Pets must be kept on a leash at all times.
• Please respect your neighbors.
• Excessive barking or aggressiveness is not permitted.
• Pets are not allowed in the garages or any restricted access areas.

Service Animals:

• The Speedway recognizes the importance of service animals in assisting guests with visual and other impairments.
• These animals are welcomed throughout the property, but must remain leashed and harnessed at all times.
• Guests are required to bring their own pet waste disposal bags.
• Guests who bring service animals may request wheelchair seating to accommodate the service animals safely and comfortably.

CODE OF CONDUCT

To ensure a safe, comfortable and enjoyable experience for all guests at Daytona International Speedway, the following code of conduct has been established. Each guest is responsible to:

• Show respect to all guests, Speedway employees and their property

REFRAIN from:

• Sitting in a reserved seat without the appropriate ticket
• Unruly, disruptive, verbally abusive, threatening or illegal behavior
• Foul, abusive or obscene language, gestures, acts, signs or their display on clothing
• Throwing objects within the venue or onto the racing surface
• Possession inside the property of items not allowed for gate entry
• Intoxication to the point of impairment or resulting in irresponsible behavior risking yourself or other guests
• Fighting, taunting, harassing or threatening other guests
• Displaying signage or flags that impede sightlines, the event broadcast or on-track competition or contain inappropriate, controversial, prejudicial, obscene or offensive symbols, slogans, language or imagery
• Any displays of the confederate flag
• Attempting to interfere with on-track competition

- Observe no smoking policy in all seating areas, inside the entry plaza admission gates, on the escalators or stairs, in elevators and general concourse areas. Smoking is only permitted in marked areas of the concourses

- Comply with all published camping rules

- Follow all instructions of Speedway personnel

- Comply with all local, state and federal law while on the Speedway property

- All persons entering the Speedway are subject to reasonable search to protect the safety of the public and to ensure compliance with this Code of Conduct

- Items intended for sale or trade may not be brought onto Speedway property, including the parking lots, without a written agreement with the Speedway

- The unauthorized resale of tickets in, on or around the Speedway property is not permitted under any circumstances. Persons caught selling tickets in violation may have their tickets and their right to future tickets to the Speedway revoked. To avoid using counterfeit or stolen tickets, please purchase tickets through authorized Speedway ticket outlets only

Speedway management reserves the right to amend these items and has final determination in what is included in each.

Guests are responsible for their own behavior and the behavior of guests who they have provided admissions to. If Speedway staff or Law Enforcement personnel need to respond to and intervene on any of the above prohibited behaviors, those found to be in violation of this Code of Conduct may be subject to ejection without refund. Violations may result in the loss of ticket renewal privileges to future events and/or arrest.

With your help, every guest will have a positive and memorable experience while visiting the World Center of Racing.

Stay connected to free WiFi available throughout the venue seating areas and concourses.

Network:  #Daytona_GuestWiFi

Yes! Fanzone passes are available for purchase at the track.

Or you can purchase over the phone at 1-800-PITSHOP, or online!

Yes, at this time there are tickets still available for multiple events at Daytona International Speedway. You may purchase tickets by clicking BUY TICKETS at the top of the page, calling 1-800-PITSHOP or by visiting our ticket office at 1801 W. International Speedway Blvd. Daytona Beach, FL 32114.

The ticket office is located at 1801 W. International Speedway Blvd. Daytona Beach, FL 32114 by the Turn 4 tunnel and inside the DIS Ticket & Tours Building. Additional ticket office locations at the Chevrolet Gate, Axalta Gate and Toyota Gate are also available during select DIS events to purchase tickets the day of event. Please note these additional ticket offices may not be open for every event.

The date and time of the event(s) listed are subject to change by Daytona International Speedway and/or sanctioning body of the particular event. The holder assumes responsibility for verifying the dates and times of the event(s) prior to travel or other arrangements in connection with the event(s). Daytona International Speedway is not responsible for lost or stolen tickets.

NASCAR’s Ticket Refund Coverage is available during the purchase process for customers when ordering their tickets.  This refund coverage is NASCAR’S promise to their fans to protect their purchase with an Enhanced Refund Protection Purchase!

Credentials for events can be picked up at our new Credential Office located at 2013 DUNN AVE. DOOR #4, DAYTONA BEACH, FL 32114.

Will Call is located at the main ticket office inside the Ticket & Tours Building, which is located at 1801 W International Speedway Blvd outside the Turn 4 tunnel on the corner of Bill France Blvd and International Speedway Blvd. Will Call can be picked up both at the outside windows labeled WILL CALL and the ticket windows located inside of the building for your convenience. The Ticket Office is open seven days a week leading up to the race events. You must have a valid ID to pick up your will call, and we encourage guests to pick up their tickets prior to event day.

FREE parking is available for most of Daytona International Speedway events. Lots vary by event, so please refer to the directions & parking page on our site for specific parking details for the event you are planning to attend.

Turn your dial to Daytona's NASCAR Connection - WNDB on 1150AM & 93.5FM before and after the event for the latest traffic information. The Florida Department of Transportation (FDOT) offers advice for navigating Florida roadways on the way to the DAYTONA 500 by dialing 511, Florida's free traffic information system. Information available through the 511 system includes travel delays, traffic crashes, roadway blockages and lane closures. Once in the Daytona area, callers can get detailed regional information on roads leading to the Speedway, such as I-4 and I-95. Also visit www.FL511.com for 511 tips and incident reports, and to register for My Florida 511 customized routes.

The Lot 1 Tram Plaza located near the AdventHealth Injector gate provides direct routes to the infield and Hard Rock Bet Fanzone, as well as Lot 6 parking.

Visit Directions & Parking for more information.

Emergencies & Propane | 386-253-7621

Ice | 423-366-3076

Pump-outs/Portalets | 904-450-4440

RV Repair | 386-439-7378

Ticket Office | 800-748-7467

Lost & Found | 386-681-6530

General Inquiries (1/17-20 ONLY) | 386-681-4185

ROLEX 24 AT DAYTONA EVENT LOAD-IN

• WEST LOT RV: Jan. 21 @ 9:00 AM
  • ROAR Extended Stay: Jan. 17 @ 7:30 AM
• WEST LOT GA TENT CAMPING: Jan. 23 @ 6:00 AM
• LAKE LLOYD RV: Jan. 22 @ 10:00 AM
  • ROAR Extended Stay: Jan. 17 @ 7:30 AM
• RED & RED PREMIUM: Jan. 22 @ 10:00 AM
  • ROAR Extended Stay: Jan. 17 @ 7:30 AM
• YELLOW & YELLOW PREMIUM RV: Jan. 22 @ 10:00 AM
  • ROAR Extended Stay: Jan. 17 @ 7:30 AM
• ORANGE RESERVED TENT CAMPING: Jan. 22 @ 10:00 AM
• INFIELD GA TENT CAMPING: Jan. 23 @ 6:00 AM

Designated stroller parking will be available throughout the grandstands on a first-come, first-serve basis. For more information on the location of these areas, please visit your nearest Guest Services Booth. 

The infield can be accessed through the Turn 1 tunnel via Gate 40 on Williamson Blvd, or the Turn 4 tunnel, which is only open during event time.

Infield/camping admissions are required to access the infield during event time.

Crossover gates for pre-race ceremonies access are open for all fans who have purchased Fanzone passes for that day's event.

To make sure we are offering all of our guests the best experience we ask pet owners to follow these policies. If at any time these policies are not adhered to, we will request your pet to be boarded immediately.

• All pets must stay within your assigned camping spot; do not walk pets along roadways.
• Owners are responsible for cleaning up after their pets and must dispose of their waste properly.
• Pets must be kept on a leash at all times.
• Please respect your neighbors.
• Excessive barking or aggressiveness is not permitted.
• Pets are not allowed in the garages or any restricted access areas.

Service Animals:

• The Speedway recognizes the importance of service animals in assisting guests with visual and other impairments.
• These animals are welcomed throughout the property, but must remain leashed and harnessed at all times.
• Guests are required to bring their own pet waste disposal bags.
• Guests who bring service animals may request wheelchair seating to accommodate the service animals safely and comfortably.

To assist you in locating your seats, we have included the recommended gate entrance closest to your section in the grid below. Please refer to the facility map for gate locations.

• Sunoco Gate: Sections 108-121, 308-325, 408-425
• Toyota Gate: Sections 122-135, 326-339, 426-439
• Axalta Gate: Sections 136-156, 340-362, 440-462
• Chevrolet Gate: Sections 157-170, 363-378, 463-478
• AdventHealth Gate: Sections 171-184, 379-395, 479-495
• Trioval Club, High Banks & Midway Suite guests should enter at the Hospitality & Trioval Club gate located at the Axalta Injector.
• Rolex 24 Lounge, Sky Suite & France Suite customers should enter at the Ally Suite Tower gate located at the Axalta Injector.

We have also established assigned entry times, based on your seat location. This information will be communicated in our pre-event emails closer to the event and posted on our website.

Signage is available throughout the frontstretch concourses to assist you in locating your seat. You can also download the DIS mobile app for directions, check out our facility maps at www.daytonainternationalspeedway.com/maps or ask a Guest Services Fan Crew member to assist you.

Access to the start finish line and pre-race ceremonies is open to all fans who have purchased a Fanzone pass for that day's event.

Pit road access during race time is limited to VIP Pass holders, and NASCAR hard card holders.

Mobil 1 Victory Lane access is limited to fans who have DAYTONA 500 Club admissions.

Restrooms are located on every concourse level within the venue and signage will direct you to the nearest restroom. You may also view our Concourse Maps on www.daytonainternationalspeedway.com/maps or posted throughout the concourses if you are in the venue. Finally, you may check with a Guest Services Information Desk for assistance from our Fan Crew.

All concessions and the DIS Ticket Office are Cashless. We accept all major credit cards – American Express, Discover, MasterCard, and Visa.

A limited number of merchandise locations are available throughout the concourses of the venue and outside the in the midway near the Axalta injector.. Visitors to DAYTONA throughout the year can also visit the Pit Shop located inside the DIS Ticket & Tours Building at the corner of Bill France Blvd. and International Speedway Blvd.

The new seats are now 20 or 21 inches wide. We have a limited number of seats with moveable arm rests. If you want to purchase one of these seats, please call 1-800-PITSHOP to speak with a ticket agent.

As a direct result of fan feedback, frontstretch seating at Daytona International Speedway continues to be smoke-free, including electronic cigarettes. We provide designated smoking areas throughout the property where our fans who smoke may continue to do so. These locations are clearly marked with signage. Please see a Fan Crew member or Security officer for assistance with directions to the nearest designated smoking area.

All ticketed fans are allowed to exit and re-enter the property during all events. Upon exit, have your ticket scanned out, and then scanned in upon re-entry. Fans with bags will have their bag searched every time they re-enter. If you are camping with us, your infield wristband and parking pass attached to your tow vehicle will allow you to leave and re-enter the property.  If you leave, however, with your pop-up, RV, etc. you will not be allowed to re-enter.

Speedway Dispatch for Police-Fire-Medical

• Regular Telephone # 386-681-3333
• Hearing impaired TTY # 386-681-4257

DIS Ticket Purchases

• Regular Telephone # 877-306-7223
• Hearing impaired TTY # 386-472-8725

Speedway Tours and other Speedway non-Emergency or non-Ticket inquiries, plus for Hearing Impaired Guests to make outbound calls while on site @ DIS, during Tours lobby hours.

• Hearing impaired TTY # 386-681-5093

Speedway Infield Care Center (major event weekends only when the Care Center is staffed & open) for the medical team’s use in communicating with patients’ hearing impaired relatives back @ home, plus for Hearing Impaired Guests to make outbound calls while staying in the infield, during Care Center hours.

• Hearing Impaired TTY # 386-681-0009

DAYTONA provides multiple ways to stay up-to-date on schedule changes, traffic and other event-related details, including:

• Download the NASCAR Tracks Mobile App, available in the iTunes Store or Google Play. Features include live scoring and leaderboards, along with guest services information like maps and schedules to help guide your at-track experience. Specific event information will be available within one to two weeks of your NASCAR event.
• Follow DAYTONA on Twitter @DAYTONA and like us on Facebook at www.facebook.com/DAYTONA.
• Sign-up to receive DAYTONA's monthly e-newsletter!
• Tune your radio to 107.9 to hear DAYTONA's public address system throughout the event. Looking for traffic updates? Turn your radio dial to Daytona's NASCAR Connection - WNDB on 1150AM & 93.5FM before and after the event for the latest traffic information.

PET POLICY

We recognize pets are like family and want to make your visit to our Speedway the best ever. Since we do have many responsible fans and pet owners, we allow pets in our GEICO Park West and GEICO Infield RV & camping areas.

Water fountains are located throughout the concourses inside the venue.

We provide multiple hospitality options for each of our events. Visit https://www.daytonainternationalspeedway.com/corporate-hospitality/ or give us a call at 1-800-PITSHOP for more information.